Chatbot disclosure obligation
People must know they are talking to a chatbot. Make that disclosure demonstrable.
Article 50 requires users to be informed when they interact with an AI system such as a chatbot. That duty applies from 2 August 2026. LearnWize helps the people behind your chatbots, support flows, and conversational AI understand what they must show and where the evidence sits.
Disclosure duty
Chatbot and support
Conversational AI
Evidence by channel
Evidence chain
LearnWize Article 4
1
Role2
Use case3
Risk4
Learning path5
Scenario6
Score7
Certificate8
ReportArticle 4
Launching a chatbot is not the same as communicating compliantly.
Teams build support bots, sales assistants, and in-app chat without always knowing that a clear AI disclosure is required. Afterwards it is hard to show that the duty was understood and applied.
Users do not always know they are talking to AI.
Disclosure is missing or buried in fine print.
It is unclear who owns the message.
There is no evidence the team understands the duty.
Evidence
What LearnWize records around chatbots
Role and AI use
Document which teams use AI, which tasks are involved, and which knowledge each role needs.
Risk and context
Connect training to the context in which AI is used, including impact on candidates, citizens, customers, or employees.
Learning paths and scenarios
Let employees practice with realistic work situations, not only generic AI explanations.
Testing and certificates
Keep participation, scores, certificates, and completion records as evidence that understanding was tested.
Management reporting
Give HR, Legal, Compliance, IT, and leadership a clear view of where the organization stands.
Refresh log
Decide when training needs to be updated because of new tools, policies, roles, or risks.
Teams
Typical participants
Support and CX teams
For service bots, helpdesk AI, and in-app chat.
Marketing and sales
For sales assistants, lead bots, and conversational campaigns.
Product and engineering
For disclosure in the UI, flows, and release checks.
The 30-day route
1
Scan
Map roles, AI use, and missing evidence.
2
Classify
Connect teams to use cases, risks, and learning paths.
3
Activate
Launch LearnWize training by audience.
4
Lock
Test understanding with scenarios and certificates.
5
Evaluate
Deliver reporting, evidence dossier, and refresh advice.
Continue your route
Choose the variant that fits your question: training, course, masterclass, speaker, or evidence.
Article 50 transparency training
Article 50 transparency training
Article 50 applies from 2 August 2026. Train marketing, communications, and product teams on chatbot disclosure, deepfake labeling, and AI content transparency, with evidence per role.
AI content transparency
AI content transparency (Article 50)
Make AI-generated content transparent under Article 50. Train marketing and communications on disclosure, labeling, and AI text of public interest, with evidence.
Deepfake disclosure EU AI Act
Deepfake disclosure EU AI Act (Article 50)
Article 50 requires machine-readable marking of AI-generated content, including deepfakes and synthetic media. Train your content creators and make labeling demonstrable.
Frequently asked questions
Frequently asked questions about AI literacy
When must the chatbot disclosure be in place?
The Article 50 disclosure duty applies from 2 August 2026 as applicable law.
Is this a legal compliance guarantee?
No. LearnWize helps organizations organize AI literacy in a practical and demonstrable way. Formal legal advice or a compliance opinion should be assessed separately.
Why is a certificate alone not enough?
A certificate is useful, but often misses the link to role, AI use, risk context, scenario practice, and management reporting. That chain makes the evidence stronger.
Where do we start if we do not have a clear overview yet?
Start with the AI Literacy Readiness Scan. It maps roles, AI use, priorities, and missing evidence pieces.