Privacy Policy

Who we are

LearnWize is operated by Embed AI, registered in the Netherlands. We provide an interactive learning platform for AI literacy, EU AI Act compliance, and professional AI training. This policy explains how we handle personal data under the GDPR.

Contact: info@embedai.nl | KvK: 90283597

What data we collect

We collect the following personal data when you use the platform, submit a readiness assessment, or contact us:

• Full name, provided during registration
• Email address, used for authentication and communication
• Learning progress, including completed lessons, quiz scores, XP, and streaks
• Assessment and contact details, including organization, sector, team size, readiness score, and booking notes
• Usage and analytics data, such as pages visited, feature interactions, referrer, device, and browser information where analytics is enabled
• Preferences, including language, theme, and notification settings

Why we collect your data

We process your personal data for the following purposes:

• Account management: to create and maintain your user account
• Learning experience: to track your progress, award XP and certificates
• Administration: to manage organizational access and required business records
• Communication: to send login codes, progress reports, and important updates
• Relevant response: to respond to readiness assessments, booking requests, and enterprise inquiries
• Platform improvement: to understand how our platform is used and make it better

Legal basis

We process your data based on: contract performance (providing the learning platform), your consent (optional analytics and marketing communications), legitimate interest (platform security, fraud prevention, B2B follow-up, and service improvement), and legal obligations (tax and accounting records).

Cookies

We use essential cookies and similar browser storage for authentication, language, theme, and remembering your cookie choice. Optional analytics only load after consent. For full details, see our Cookie Policy. Cookie Policy

Third-party services

We use only the services needed to run and improve LearnWize:

• EU hosting and database/authentication infrastructure
• Resend: transactional email delivery
• Cal.com: assessment and demo scheduling when you book a meeting
• Optional analytics after consent

Where required, we use data processing arrangements. We do not sell personal data.

Data retention

We retain personal data for as long as your account is active. If you delete your account, we delete or anonymize personal data within 30 days unless the law requires a longer retention period.

Your rights under GDPR

As a data subject under the GDPR, you have the following rights:

• Right of access: request a copy of your personal data
• Right to rectification: correct inaccurate personal data
• Right to erasure: request deletion of your personal data
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interest
• Right to restriction: request restricted processing under certain conditions
• Right to withdraw consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@embedai.nl. We will respond within 30 days.

Supervisory authority

If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes to this policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or a notice on our platform.